Reporting and connections

Insights

The figures the management asks for, counted from the records the office already keeps. Every number opens the list behind it — the students, invoices or requests it counts — so a figure is never a claim nobody can check.

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An overview for the management, one figure per area
Every figure opens its list
Early warning with the reasons in words
The thresholds are the school’s

The overview for the management

Insights opens on one page with one key figure per area, each leading into its report — so a dean sees in one look where to look.

The areas: enquiries this month and how many became applications, active students and those enrolled for the first time, fees outstanding and overdue, exam records overdue, students at risk, attendance risk, requests waiting, and lecturers whose reported hours stray from the timetable.
Every figure is another report’s figure, counted the same way and opening the same list — the overview’s “7 records overdue” opens the same seven records as the exam report.
A reader sees the areas their role opens. A dean’s assistant with Insights and Students sees the students and not the money; a module the school does not have leaves its area out.

The reports

Eleven reports, one tab each, with the same filters on all of them.

Enrolment: the year’s students by programme, year of study, mode and kind of enrolment, and the trend over the years.
Enquiries: every prospect from the first enquiry through contact, application and acceptance to enrolment — by source, campaign and counsellor, with the cost per enrolled student where a campaign’s cost was entered, and the open enquiries nobody has contacted for too long.
Admission: each call’s way from application to review, acceptance and enrolment.
Exam processing: per exam period, every exam date and its record — registrations closed, record opened, how many of the registered have a result, signed off or not, days since the exam, and which are overdue against the school’s own rules.
Workload: hours planned in the timetable against hours reported in the work reports, per lecturer and per department or programme, with the subjects, students and pending exam records of each; a lecturer is flagged when the two differ by more than the school’s share.
Exams: pass rates and the distribution of grades, by subject and exam date, with the subjects of the lowest pass rates.
Progression: by cohort — who continued, repeated, left or graduated, and in what time.
Finance: invoiced and paid, debts by how long they are overdue, and payments that fit no invoice.
Requests: how many wait, how long, and which are late.
Early warning: the students at risk, each with the reasons in words.
Quality indicators: progression, the exam pass rate, completion within the nominal duration plus a year, the average time to completion and students per teacher — with the method of each under the table.

A figure is a count of a list

Drill down from any number to the rows behind it, each opening the student, the invoice, the exam record or the request in the office application.
The figure and its list cannot disagree: both are read from the same query.
Filters: academic year, programme, year of study, mode of study — and campus, only at a school with more than one. A filter a report cannot apply is named, not silently dropped.
Charts beside the tables, in light and dark.
Key numbers on the office’s home page, each opening its report.
A module the school does not have is a report that says so, never an error.

Early warning, on the school’s thresholds

A student is flagged for a reason the office can read and act on, and every threshold is a setting.

Few credits: under the school’s share of the credits expected by today — only once enough of the academic year has passed, and by default only from the second semester of study, so nobody is warned before their first exam period.
Many failed attempts in the year, from the number the school sets.
Debt: an invoice late by more than the school’s number of days, above the amount it sets.
The list is ordered by how many reasons a student has, so the office starts where it matters most.

Not yet

Reports of the school’s own design are not built: Insights has the overview and the eleven reports above, with the school’s filters and thresholds.
Official forms. In Slovenia the indicators are those NAKVIS asks for in a self-evaluation, computed from the records — NAKVIS-style, not an official NAKVIS form. Elsewhere the same indicators carry their general names.

Questions about Insights

Where do the numbers come from?

From the records of the other modules — enrolments, applications, exam results, invoices, requests. Insights only counts; nothing is typed in for it.

Can we see who is behind a number?

Yes. Click any figure and the list of students, invoices or requests it counts opens, paged, each row leading to its record.

Does early warning tell the student?

Insights shows the office who is at risk and why. Reaching the student is the office’s decision, through messages.

What if we do not use every module?

A report whose module the school does not have says so, and the other reports work as usual. A school without finance simply has no finance figures.

Works with

Each module works on its own. These are the ones it does more with.

More modules

See Wise Ed on your own school

Book an online presentation. We will walk through how your student office works today and show you the same job in Wise Ed — with your programmes, not a demonstration dataset.